Welcome to Rudra Infratech Private Limited ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website rudras.shop and the purchase of products and services from us. By accessing or using our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

2. Eligibility

Our services are intended for business-to-business (B2B) transactions. By using our services, you represent that you are at least 18 years of age and have the legal authority to enter into binding contracts on behalf of your business or organization.

3. Products and Services

3.1 Product Information

We strive to provide accurate product descriptions, specifications, and pricing information. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

3.2 Wholesale Pricing

Our prices are wholesale prices intended for bulk purchases and business customers. Prices are subject to change without notice. We reserve the right to modify prices, discontinue products, or refuse orders at our discretion.

3.3 Product Availability

All products are subject to availability. We will notify you if any products you have ordered are unavailable and offer suitable alternatives or a refund.

4. Orders and Payments

4.1 Order Acceptance

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

4.2 Payment Terms

Payment must be made in full before shipment unless alternative credit terms have been agreed upon in writing. We accept payment through bank transfer, UPI, and other mutually agreed payment methods.

4.3 Pricing Errors

If we discover a pricing error on our website or in an order confirmation, we will notify you and give you the option to cancel the order or proceed at the correct price.

5. Shipping and Delivery

5.1 Shipping

We ship products across India. Shipping costs and delivery times vary based on location and order size. Delivery times are estimates and not guaranteed.

5.2 Risk of Loss

Risk of loss and title for products purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

5.3 Inspection

You must inspect all products upon delivery and notify us of any damage or discrepancies within 48 hours of receipt.

6. Returns and Refunds

Please refer to our Refund and Cancellation Policy for detailed information about returns, refunds, and cancellations.

7. Warranties and Disclaimers

7.1 Product Warranties

Products are covered by manufacturer warranties where applicable. We pass through any manufacturer warranties to you but do not provide additional warranties beyond those provided by manufacturers.

7.2 Disclaimer of Warranties

Except as expressly stated, all products and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, Rudra Infratech Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use our products or services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, or similar harmful components
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content

9. Indemnification

You agree to indemnify, defend, and hold harmless Rudra Infratech Private Limited, its officers, directors, employees, agents, and suppliers from any claim, demand, loss, or damage, including reasonable attorneys' fees, arising out of or related to your use of our products or services, your violation of these Terms, or your violation of any rights of another.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Rudra Infratech Private Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

11. User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the operation of our website
  • Transmit any viruses, malware, or other harmful code
  • Collect or harvest any personally identifiable information from our website
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

12. Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for any reason, including but not limited to violation of these Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Udham Singh Nagar, Uttarakhand, India.

14. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiations, it shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Refund and Cancellation Policy, constitute the entire agreement between you and Rudra Infratech Private Limited regarding your use of our website and services.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the new Terms.

19. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Rudra Infratech Private Limited

Address: PLOT-42, SEC-5, SIDCUL, PANTNAGAR, Udham Singh Nagar, Uttarakhand, 263153, India

Phone: +91 9166253719

Email: contact@rudras.shop