Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletters or promotional communications
• Place an order or make an inquiry
• Contact us via email, phone, or WhatsApp
• Register for an account on our website

This information may include:

• Name (first and last name)
• Email address
• Phone number
• Company name and address
• Billing and shipping information
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Date and time of visit

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill your orders
• To send you promotional emails and marketing communications (with your consent)
• To send you WhatsApp messages about products and offers (with your consent)
• To improve our website and services
• To analyze website usage and trends
• To prevent fraud and enhance security
• To comply with legal obligations
• To send transactional emails (order confirmations, shipping updates, etc.)

3. Marketing Communications

With your explicit consent, we may send you promotional and marketing messages via email and WhatsApp about our products, services, special offers, and company updates.

3.1 Opt-In

When you submit a contact form or inquiry, you have the option to opt-in to receive marketing communications through email and/or WhatsApp by checking the appropriate boxes.

3.2 Opt-Out

You can opt-out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Replying "STOP" to WhatsApp marketing messages
• Contacting us at contact@rudras.shop
• Calling us at +91 9166253719

Please note that even if you opt-out of marketing communications, you will still receive transactional emails related to your orders and inquiries.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with your explicit consent for specific purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to legal obligations.
• Objection: You can object to the processing of your personal information for marketing purposes.
• Withdrawal of Consent: You can withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us at contact@rudras.shop or call +91 9166253719.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: